We promise to treat everyone as an individual with no discrimination.
Our patients will be treated as people not just a medical condition. This means we plan care, which emphasises the patient’s individual needs, dignity and strict confidentiality.
The care given will be research based and delivered with the highest standards. Advice, support and information will be available in order to help our patients make the right choices.
We will set standards of care and review them periodically in the form of audits and we will act upon these results accordingly.
We will ensure that our patients are dealt with by fully trained clinical, reception and administration staff and always dealt with in a professional and courteous manner. Our staff will receive ongoing training and updates to be able to fulfil this promise.